Shipping and delivery
Where we ship
Worldwide. Records are packed and posted by hand from Portugal.
Cost
Shipping is calculated at checkout based on your delivery address.
| Zone | Where |
|---|---|
| Portugal | Domestic |
| Europe | EU, UK, Norway, Switzerland |
| Rest of world | Everywhere else |
When
Preordered records ship once pressing is complete. Vinyl manufacturing runs to its own schedule and delays happen. If the date moves, you'll hear it from us by email before you have to wonder.
Once dispatched, allow roughly 2–5 working days within Europe and 7–21 days elsewhere.
Tracking
All orders are sent with tracking. You'll receive the number by email when your record is posted.
Customs
Orders shipped outside the EU may attract import duty or tax on arrival. These are set by the destination country, are not included in the price, and are paid by the recipient.
If something arrives damaged
Records are packed in rigid mailers designed for vinyl, but post is post. If yours arrives damaged, email sales@hauschildmusic.com with a photograph within 14 days of delivery and we will replace it or refund you.